Crucial Conversations – Tools for Talking when Stakes are High
Monday April 15, 8:00 AM | Opening General Session Keynote
This session will teach you a handful of highly effective skills for fostering open dialogue and show you how to create alignment and agreement around high-stakes, emotional, or risky topics – at all levels of your organization. The immediate outcome is people who surface the best ideas, make the highest quality decisions, and then act on them with unity and commitment. Long-term results? Greater efficiency, improved working relationships and increased employee satisfaction. You won’t be disappointed.
Joseph Grenny is coauthor of four New York Times bestsellers including Crucial Conversations and Crucial Confrontations. An expert in topics ranging from influence and leadership to organizational change and effectiveness, Joseph has been cited in every major newspaper and has appeared on more than one hundred radio and television programs. He also writes “The Influential Leader”, a regular column on BusinessWeek.com
Joseph is a business results expert who speaks and consults regularly with business leaders and executive-level teams across the globe. In 1990, he cofounded VitalSmarts, one of the most respected corporate training and organizational development companies in the world. Named the 2008 Business of the Year by the Association of Learning Providers, Vital Smarts has also been ranked eight times by Inc. magazine as one of the fastest growing companies in America and has trained more than 800,000 people worldwide.