Pre-Conference Workshops

Sunday, May 4 | 1:00 pm to 5:00 pm
Davenport Hotel

I. Lean Six Sigma White Belt Certificate Program

Improve patient flow, financial performance, customer service and other practice processes with the structured approach of Lean Six Sigma. Gain an understanding of these best-in-class management principles and how to implement them in your medical practice. Join Owen Dahl, MBA, FACHE, LSSMBB, independent MGMA consultant and author of Think Business and Lean Six Sigma, to earn your White Belt Certificate in Lean Six Sigma Management. Following this course, you will be able to:

  • Explain the fundamentals of Lean Management and Six Sigma Management
  • Identify new processes for improvement in patient flow and overall practice systems
  • Bring a structured approach to improving your practice's customer relationships and financial performance
  • Immediately implement practical applications for improvement in your practice

Using actual medical practice case studies and a combination of small group exercises, lecture and group discussion, you will cover the key concepts and skills of:

  • Reducing waste
  • Reviewing the value stream of a process to eliminate steps that don't provide value
  • Shortening the improvement cycle
  • Reducing expenses associated with service delivery
  • Reducing the number of resources and variability within a process
  • Determining the necessary actions, best practices and processes to implement
Registration and participation includes:

  • Lean Six Sigma Program – MGMA-ACMPE White Belt Certificate
  • ACMPE continuing education credit

Owen DahlOwen Dahl, FACHE, CHBC, LSSMBB, has more than 40 years of experience managing medical practices and providing healthcare consulting services. Owen has worked as a chief executive officer (CEO) for a physician practice-management company with combined revenues of more than $75 million and 18 groups under contract, CEO for a merged hospital with a 300-bed facility, and president of a physician practice-management and billing company. As an independent MGMA consultant, Owen currently assists clients from across the country on strategic and operational issues. Recent projects include strategic planning retreats, operational assessments, implementation of Lean and Six Sigma principles, practice start-ups, integration of hospital and physician programs, opening new office space, and staff training in management and efficiency.

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II. ABCs for New Practice Managers

Running a medical practice today is more complex than ever before. For those new to medical practice management, we will cover all the basics in this course. Course components will include a Compliance and Regulatory Overview; Understanding RVUs, WRVUs and Payer Methodologies; Practice Fee Schedule Basics; How to Benchmark and Interpret Revenue Cycle, Productivity and other essential Financial Metrics; Understanding Budgeting; and the Basics of Physician Compensation Planning. Tools and other spreadsheets used during this course will be provided to those in attendance.

Lisa MarshLisa Marsh is the founder of Sound Medical Consulting, a consulting firm that helps medical practices, community health centers, and hospitals address the challenges of decreasing revenue, practice management issues and growth. Lisa brings to her clients 27 years of experience in the healthcare industry. Her honest and direct approach in addressing client needs has helped Lisa gain wide recognition as a skillful designer of medical practice management solutions. Lisa draws on her understanding of organizational dynamics, medical/legal issues, accounting procedures, and medical culture to build customized, results-oriented action plans. Her experience working with groups and organizations of varying size and complexity has demonstrated the key role that effective communication plays in improving outcomes for medical practices.
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III. ICD-10 Hands-on Coding Workshop


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IV. ACMPE Overview

The American College of Medical Practice Executives (ACMPE) is the standard-setting and certification body of MGMA. Earning board certification and Fellowship through ACMPE is one of the best professional decisions you can make as a group practice administrator. The Certified Medical Practice Executive (CMPE) credential validates and verifies your expertise and experience in medical practice management and reflects the knowledge and skills necessary for success. This workshop provides an in-depth understanding of the ACMPE board certification requirements, process, study methods, and preparation for the examination along with materials to assist you in the process. This will include sample questions from the objective and essay exams along with study techniques and tips for the certification exam. Fellow status (FACMPE) is the highest level of distinction you can earn in the medical practice management profession through MGMA. The professional papers portion of this presentation will include instruction and handouts on how to complete your professional paper or case studies for your Fellowship. You will leave the workshop with tools and hopefully a topic in mind for either a Fellowship paper or case studies. Connecting with mentors and other attendees in this workshop will give you readily accessible resources and assistance in this journey.

Workshop Leaders:

Jeff Baird Elaine Beeble Lauren Harris  
Jeff Baird MBA, CMPE Elaine J. Beeble FACMPE Lauren Harris, FACMPE Kerry McMullin FACMPE

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