Schedule

Please click on the PDF icon for handouts (where provided). Any missing handouts will be added after the conference.

Sunday, April 30, 2017

7:30 am - 5:00 pm
Mezzanine of Historic Davenport Hotel

Member Registration

Pre-Conference

9:00 am - 3:30 pm
The Creek at Qualchan Golf Course

Golf Scramble

Pre-Conference (4.5 hour classes including a working lunch)

10:00 am - 2:30 pm
Elizabethan A Historic Davenport Hotel

Critical Thinking for ADEPT Practice Managers

Deb Wiggs, FACMPE
10:00 am - 2:30 pm
Elizabethan B Historic Davenport Hotel

Revving up the Revenue Cycle: Patient and Payer Accounts Receivables Roundtables, Benchmarking and Recommendations!

- Susan Childs, FACMPE
1:00 pm - 5:00 pm
Exhibit Hall, Spokane Convention Center (Ballroom 100ABC)

Exhibitor Registration & Move In / Setup

3:45 pm - 5:15 pm
Grand Pennington Ballrooms - Historic Davenport Hotel

Opening Session

Relationship Revolution: Building Better Connections in the Digital Age

Seth Mattison
5:15 - 7:15 pm
Marie Antoinette Ballroom - Historic Davenport Hotel

Opening Reception

  Sponsored by
7:15 pm
Various

Vendor events organized in the conference vicinity. Attendees can try recommendations for nearby bars and restaurants from local practice managers.

Monday, May 1, 2017

7:00 am - 5:30 pm
Registration Ballroom Lobby

Attendee Registration

Exhibitor Registration

7:00 am - 8:00 am
100 Ballroom ABC

Breakfast

First Time Attendees & Specialty Networking
8:00 am - 9:00 am
Room 111AB

Live to Serve

Rhett Laubach
9:00 am - 9:15 am

Break, Walk to Sessions

Breakout Sessions - Series 1

9:15 am - 10:15 am
Room 206A

1A: Get Best Performance

Rhett Laubach
9:15 am - 10:15 am
Room 206B

1B: ACO's: Lessons from the Inside and the Future

Zak Ramadan-Jradi, MD — MultiCare
9:15 am - 10:15 am
Room 206D

1C: Internet Marketing and Social Media

David Kaufer — Kaufer DMC
9:15 am - 10:15 am
Room 206C

1D: From Negotiation to Collaboration: How To Collect on High Deductible Plans

Susan Childs, FACMPE
10:15 am - 10:45 am
Exhibit Hall 100ABC

Break with Exhibitors

10:45 am - 11:45 am

60-Minute Break OUt Sessions

Pick either the 1-hour session or 2 30-minute sessions.

10:45 am - 11:45 am
Room 206A

2: Panel Discussion: Healthcare Leaders & Positive Community Impacts

Brett Vandenberg, CMPE; Gail Jones, MAOA, MICT; and Lauren Harris, FACMPE
10:45 am - 11:45 am
Room 206B

Product Showcase

  Sponsored by
10:45 am - 11:15 am

Speed Sessions - Part 1

(30-minutes, interactive, and handout-driven)

10:45 am - 11:15 am
Room 206D

2A: Best Practices: Interviewing

James Hudson, FACMPE, and Andrea Petre
10:45 am - 11:15 am
Room 206C

2B: How to be an Email NINJA

Deb Bartel, FACMPE
11:15 am - 11:45 am

Speed Sessions - Part 2

(30-minutes, interactive, and handout-driven)

11:15 am - 11:45 am
Room 206C

2C: Marijuana: What’s Your Policy/Plan?

Deb Bartel, FACMPE
11:15 am - 11:45 am
Room 206D

2D: Staff Retention: Tools to Engage

James Hudson, FACMPE and Andrea Petre
11:45 am - 12:00 pm

Break, walk to Lunch

12:00 pm - 1:15 pm
Room 111AB

Lunch & Keynote

How to Make Difficult People Disappear

Monica Wofford, MBA, CSP
  Lunch Sponsored by
1:30 pm - 2:15 pm
Exhibit Hall 100ABC

Break with Exhibitors

2:15 pm - 3:15 pm

Breakout Sessions - Series 3

2:15 pm - 3:15 pm
205

3A: Contagious Leadership™

Monica Wofford, MBA, CSP
2:15 am - 3:15 pm
206B

3B: How to Manage the Patient in Collections

Jessica Johnson
2:15 pm - 3:15 pm
206C

3C: Leaping the MD Generational Divide

Hrair Garabedian, MD
2:15 pm - 3:15 pm
206D

3D: Compliance Update

Lori Laubach, CHC — Moss Adams
3:15 pm - 4:45 pm

Breakout Sessions - Series 4

3:15 pm - 4:45 pm
206A

4A: ACMPE

Lauren Harris, FACMPE
3:15 pm - 4:45 pm
206B

4B: FACMPE

Susan Curtis, FACMPE
3:15 pm - 4:45 pm
205

4C: Quadruple Aim: The Quality Matrix

Mary Anderson, MD and Mary Zile — Physicians Care Alliance
  Presented by Physicians Insurance A Mutual Company
3:15 pm - 4:45 pm
206D

4D: Active Shooter: Strategies and Guidance for Survival

Doug Jones — Confluence Health
4:45 pm - 5:30 pm
206A

Oregon MGMA State Business Meetings

(Oregon MGMA Members Only)
4:45 pm - 5:30 pm
205

Washington MGMA State Business Meetings

(Washington MGMA Members Only)
6:00 pm - 9:00 pm
Grand Pennington Ballrooms — Historic Davenport Hotel

Networking Social & Casino Night

  Sponsored by

Tuesday, May 2, 2017

7:30 am - 2:00 pm
Outside Exhibit Hall 100ABC — Spokane Convention Center

Attendee & Exhibitor Registration

7:00 am - 8:00 am
Exhibit Hall 100ABC — Spokane Convention Center

Breakfast with Exhibitors

8:00 am - 9:00 am
Room 111ABC

General Session

MGMA Washington Legislative Update

Mollie Gelburd — MGMA
9:00 am - 9:15 am

Break, Walk to Sessions

9:15 am - 10:15 am

Breakout Sessions - Series 5

9:15 am - 10:15 am
206A

5A: Oregon Legislative Update

Courtni Dresser — Oregon Medical Association
9:15 am - 10:15 am
206B

5B: Washington Legislative Update

Jeb Shepard — Washington State Medical Association
9:15 am - 10:15 am
206C

5C: Excel Bootcamp 101

Nate Moore, CPA, MBA, FACMPE
9:15 am - 10:15 am
315

5D: Cultivating Compassion

Scott Cooper
10:15 am - 10:45 am
Exhibit Hall 100ABC

Break with Exhibitors

10:45 am - 11:45 am

Breakout Sessions - Series 6

10:45 am - 11:45 am
205

6A: Operational Workflows

Sara Olson
10:45 am - 11:45 am
206B

6B: Active Shooter: Strategies and Guidance for Survival

Doug Jones

Condensed Repeat

10:45 am - 11:45 am
206C

6C: Excel: Pivot Tables

Nate Moore, CPA, MBA, FACMPE
11:45 am - 12:15 pm
Exhibitor Hall 100ABC

Exhibitor Break

12:15 pm - 1:30 pm
Room 111AB

Lunch / Closing Keynote

Call to Action

Shannon Huffman Polson
1:30 pm
Room 111AB

$1,000 Cash Drawing and Grand Prize Davenport Drawing

 $1,000 Grand Prize Sponsored by
Must have entered to win at HealthCo Information Systems’ booth and be present at the end of the Lunch General Session to win.